Privacy Policy
This notice on the PROTECTION OF PERSONAL DATA concerns the processing of your personal data by the company "TYPE COLOR SERVICE I.K.E.", with registered office at the Industrial Area of N. Santa, 61100 Kilkis, Greece, General Commercial Registry (G.E.MI.) No. 172471335000, VAT No. 802224355, tel. +30 2341 075569, email info (at) tcsike.com. The privacy statement of the website https://tcsike.com is addressed to the above company, which, as "controller", processes and protects your personal data in accordance with the General Data Protection Regulation, European and Greek legislation and the decisions of the Hellenic Data Protection Authority.
For any matter relating to the processing of your personal data and the exercise of your rights, you can contact us by telephone at +30 2341 075569, by email at info (at) tcsike.com, or by post at the above address of our company's registered office.
2. We use your data, i.e. personal information that identifies or can directly or indirectly identify you, which we have collected electronically, by any other means of communication, or in person. By visiting or using our website, you consent to and accept this Privacy Statement, with the terms and conditions it contains.
3. At any time, you have the right to be informed about and to access your data, to complete it, to correct inaccurate data, to have data that is not necessary erased, to data portability on request, as well as the right to object to further processing of your data and to restriction of its processing.
Μπορείτε επίσης, να ανακαλέσετε τη συγκατάθεσή σας / εναντιωθείτε για την επεξεργασία των προσωπικών σας δεδομένων, καθώς και να κάνετε χρήση
You may also withdraw your consent or object to the processing of your personal data, and exercise any of your rights in the event of unlawful processing. You exercise your rights by contacting our company as set out above, and we undertake to reply within one month of receiving your request. If you do not receive a (timely) reply, or if you are not satisfied with our company's reply, you have the right to lodge a complaint with the Hellenic Data Protection Authority (1-3 Kifisias Ave., 115 23 Athens, tel. +30 210 6475600, email contact (at) dpa.gr).
Our company processes your data in accordance with the General Data Protection Regulation and, in general, the applicable national and European legislative and regulatory framework for the protection of personal data.
4. You can visit our website without providing any personal data. However, to start a transaction with us you need to provide some personal data, among others the minimum necessary, so that we can manage your registration and identification as a user, manage your purchases of products or the provision of services (performance of the sales or service contract, i.e. receiving the order, invoicing, payment and delivery), answer any questions you may have, or provide further information, clarifications, offers and advertisements, if you wish.
5. Depending on the purpose of processing and solely in order to serve you, as stated above, we need to process data concerning you that you disclose to us. You may be asked to provide, on a case-by-case basis, identifying information such as your full name, your status (business or individual), the address to which the products sold are to be dispatched (street, city, postcode), your contact details, including your preferred telephone number, which will be used to serve you better, your email address, username and password, financial information such as payment details or card number, and/or company details for issuing an invoice (VAT number, tax office, profession, etc.). We also process any photographs you send us in order to carry out your orders.
6. The legal basis for processing your personal data depends on the purpose of the processing: it is necessary for the proper performance of sales contracts or the provision of printing and other services, the processing of collections and payments, informing you of any outstanding balances, general communication, the handling of complaints, and the handling of your requests, or it is based on the consent you have given for offers, advertisements and commercial promotions. We also have a legitimate interest in processing your data because we are legally obliged to comply with the legislation in general, including data protection legislation, always respecting your individual rights and freedoms.
7. Our website never discloses, publishes, sells or exchanges the personal data you entrust to us, unless this is required and imposed by a public authority, a court, etc.
8. Any personal data you provide anywhere on the website and in its services is intended solely for purposes relating to your transactions with us, to improve the services provided and to ensure the operation of each service, and may not be used by any third party (except where provided by law, and only to the competent authorities).
Your data is processed exclusively either by our company's authorised staff, within the scope of their duties and under strict confidentiality, or through IT systems and devices of the company and, by way of exception, by third parties who have agreed and committed in writing to maintain confidentiality and protect your data, and who carry out tasks necessary for purposes strictly connected with our website, such as partners for the technical support of our services and customer service (e.g. courier companies), and partners supporting our software and network equipment. We give them only the information they need to perform their specific services, always subject to confidentiality and the protection of your privacy, taking all necessary measures to that end. Your personal data remains strictly confidential, and no information about the users of the website is disclosed to anyone, except in the cases mentioned above.
9. Our company keeps your data, i.e. the information required, in physical or electronic files until our contractual relationship has ended. This is the minimum period, except in the cases provided for by law depending on the category of data (such as five years for the management of overdue debts). Once the specified retention periods have expired, the data held until then is permanently and securely deleted, with no possibility of recovery.
10. This website, with all its content, is intellectual property belonging to the company "TYPE COLOR SERVICE I.K.E.". It is therefore protected in its entirety by Greek law, European law and the relevant international conventions, and any copying, reproduction by any means, or exploitation of any kind of the content of this page is prohibited without the company's written permission.
11. As users of the website, you have the right to change the personal data you have disclosed to us and which is being processed, or to object. To do so, you should contact the above company in writing at its address, as stated in the information above.
12. Our company is entitled to change the terms of this personal data protection policy, always in accordance with the relevant Greek and European laws and the decisions of the authorities. You can stay informed of their content by visiting our website and reading this policy regularly, so that you know how your data is protected.
13. Newsletter
What data we collect. When you subscribe to our newsletter, through the website form, at checkout or through a form in our Facebook and Instagram ads, we record your email address, your name if you provide it, the date and time of subscription, your IP address and the source of the subscription, as proof of your consent.
Legal basis. We send you newsletters with your consent (Article 6(1)(a) GDPR and Article 11 of Greek Law 3471/2006). If you are already our customer, we may send you updates about products similar to those you purchased (Article 11(3) of Law 3471/2006), and you can refuse them in every message.
What you will receive. New products, offers and news from our store. We do not sell your address or give it to third parties for their own purposes.
Open and click tracking. Our messages contain a small invisible image and links that record whether you opened the message and which link you clicked, together with the date, the device type and your approximate location based on your IP address. We use this information for statistics and to send you more relevant messages. If you do not want this, you can turn off image loading in your email program or unsubscribe from the list.
Who sends the messages on our behalf. Our messages are sent through an email marketing platform, which acts as a processor on our behalf under a data processing agreement in accordance with Article 28 GDPR. The platform processes your data only to send our messages and in accordance with our instructions, on servers within the European Union.
Unsubscribing. You can unsubscribe at any time using the "Unsubscribe from this list" link at the bottom of every message, or by writing to us at info (at) tcsike.com. Unsubscribing takes effect immediately. We keep your address on a suppression list only so that we do not send to you again.
How long we keep the data. For as long as you are subscribed. After you unsubscribe, we keep only your address on the suppression list and the record of your unsubscribing, as proof that we respected your choice.
Your rights. To access, correct or delete your data, or to withdraw your consent, contact us at info (at) tcsike.com. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).


